MakeMyFurn
Design with AI

Privacy policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email, phone number)
  • Payment information (processed securely by our payment partners)
  • Delivery addresses
  • Listing information and photos
  • Communications with us or other users

We also automatically collect usage data, device information, and location data (with your consent) to improve our services.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and deliveries
  • Communicate with you about orders and updates
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Send promotional communications (with your consent)

3. Information Sharing

We may share your information with:

  • Other users (e.g., buyer/seller contact for transactions)
  • Service providers (payment processors, delivery partners)
  • Legal authorities when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under applicable Indian law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Opt out of marketing communications
  • Withdraw consent where applicable

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain certain data for legal, accounting, or security purposes.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the Platform.

10. Contact Us

For privacy-related questions or requests, contact our Data Protection Officer at privacy@makemyfurn.com or write to us at:

MakeMyFurn Privacy Team
WeWork Enam Sambhav
BKC, Mumbai 400051
Maharashtra, India